In Kutuleras we are all crazy! Look at all the complements that the hatter has, Let’s see if you can find them all! A letter, sewing threads, sewing metals, leather ribbons, felt ribbons, a handkerchief. It is one of the craziest dolls that we have made in Kutuleras and the result is spectacular, at first sight is a festival of colors.
Height : 13 inches
How long does it take my order to arrive?
We pack and send orders every day and send them the following day. In Spain they arrive in 48-72 hours. Worldwide it can take 6-16 days (it depends of the country)
I knit myself all the wool dolls for the website. The time we take in sending the items is the same as in Spain, but the making process usually takes 6-7 days more. Think that I’m an experienced and perfectionist artisant and I want my creations to arrive in perfect conditions. In summary:
If you buy a wool doll from this website, keep in mind that it can usually take between 7 and 20 days to arrive to your home.
If you need it sooner, don’t hesitate to write us and I’ll tell you if it’s possible to have it sooner. Everything can be talked in this life 🙂
Prompt shipping and expert packing
Because of our long-standing partnership in a long-standing partnership with UPS, FedEx, DHL and many other top global carriers we are able to offer a variety of shipping options. Our warehouse staff will package all goods to our exacting requirements. Your items are carefully inspected and securely secured prior to shipment. We ship to thousands clients each day across multiple countries. This is a sign of our determination to becoming the largest online retailer on the planet. The distribution centers and warehouses distribution are located in Europe and the USA.
Note: Orders that contain more than one item will be assigned a distinct processing time depending on the specific product.
Prior to shipment Our team will conduct an exhaustive inspection of the products you have ordered. The majority of orders are shipped within 48 hours. The delivery time should be between 3-7 days.
Returns
The inventory is always changing and we do not fully manage it because of the fact that many parties are involved, including our warehouse and factory. Stocks can be changed at any moment. You may not receive your purchase after the order has been made.
The policy is for 30 days. We are unable to exchange or refund your order when it's been 30 days from the date of purchase.
To be eligible for a refund your product must be unopened and in the same state as you received it. The item must be in the original packaging.
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